NEW JOBS FOR VATELIENS: Guillemette is now Sales Manager at Hotel Metropole, Monte-Carlo (Monaco)
“Whenever I receive a resume from a Vatel alumnus, I always put it at the very top of the pile. If they’ve had the same education, I’ll always prefer a Vatelien!” And Vateliens like Guillemette Notarangelo Dormans, Director Of Sales at the Geneva InterContinental, there are 29,000 spread throughout the world!
Without any further ado, let’s look at Guillemette’s Success Story - a passionate, pugnacious and determined Vatelien with a brilliant career.
Guillemette, can you tell us how you built your professional project: from wanting to work in hotel and tourist management, up to your current job, without of course forgetting the time you spent at Vatel?
When I was 16 years old, I had the opportunity of staying at the Four Seasons Los Angeles. At that time I had no idea whatsoever about how such a hotel could possibly be organized, but that was the moment when I decided that I wanted to have a career in luxury hospitality. After a first experience at the La Cour des Loges in Lyon as a hostess in the Nicolas Le Bec Restaurant, I started out right away as a Vatel Lyon student.
Sales and Marketing interested me right away and I did everything I could to work in these departments as soon as possible. Vatel, however, did teach me that we had to start “at the bottom of the ladder” to better understand the mechanics of a hotel and so I started to work in the kitchens, as a waitress and at the front desk. My first experience in sales was in the internship I did at the Plaza Athenee Paris and then at the InterContinental Paris Le Grand: my first steps, huge discoveries, my dreams were coming true. Then I had different jobs in Sales and Marketing in both hotel chains and independent hotels. Little by little, I climbed the corporate ladder thanks to my mentors and thanks to those who provided me with opportunities.
What is your fondest internship memory?
My internship at Saint Barthelme, at the Manapany in 2002. I left with three other students from my class. Of course, a beautiful beach with palm trees, ideal conditions when you’re 20 years old, and we all had a once-in-a-lifetime experience! But I also learned a lot in this internship where I worked in the restaurant and at the front desk. After spending nearly six months there, it was hard to come back to reality, but as the academic year was starting again, I had a clearer vision of what I wanted to do and didn’t want to do, after that.
How did you get the job that you currently have?
I worked really hard to get this job. I worked in nearly all the jobs that are in a Sales and Marketing department of a hotel, whether they were in the organization of groups or events, or truly in commercial prospection. I was always really focused on my results and performances because that’s the best way to show how much you are worth. I worked hard on foreign languages (I speak English, Italian and I’m learning Arabic). I learned how to surround myself with the right people and seize opportunities that presented themselves, even though sometimes that meant I had to move: from Lyon to Paris, then Monaco and finally Geneva. When you’re mobile, you are promoted much easier.
What does your job consist in?
I manage an external sales team, made up of five people. I also manage relationships with our foreign representatives, in particular for the Chinese and Middle East markets. My role is to approach B2B customers who are interested in working with our hotel. We have quite a few different types of customers: we have a lot of diplomats (we’re located right across the street from the United Nations), but also MICE customers (Meetings, Incentives, Conferences and Events), tour operators, companies and individual guests. I personally manage the American market and travel there four or five times per year as well as the leisure activity market, to try to fill the hotel on week-ends. I’ve got a really good team that I created from scratch when I started here, a year ago. My role consists in coaching them, motivating them and making them want to fulfill their goals while continuing to like working here in this hotel.
In your opinion, what three qualities does a luxury hotel Director Of Sales have to have?
Diplomacy and tenacity. But passion for your job is still the basis for everything in the hospitality industry!
Have you met and are you currently in contact with quite a few other Vateliens?
There are a few Vateliens in my hotel and I’ve met a lot of Vatel alumni throughout my career. We’re always happy to see each other. Whenever I receive a resume from a Vatel alumnus, I always put it at the very top of the pile. If they’ve had the same education, I’ll always prefer a Vatelien!
What are you short, mid and long-term projects?
The last stage in a hotel would be the Sales and Marketing Manager. I’m thinking of this in the short or mid-term.After that, why not a regional job in the headquarters or in a cluster, in Geneva or elsewhere.
It’s often difficult to have a good career / life balance when you work in hospitality, but I’m the living proof that everything is possible when you really want it. I’m married and I have a daughter who’s three. My husband also works in hospitality: maybe that’s the key to success? Everyone’s got their own success story!
On April 22, 2023, finale of “WE ARE HOTELIERS 2023” the 1st season was successfully organized by the Faculty of Business Administration – Foreign Trade University.Read more
Students are thrilled to have the opportunity to participate in real hotel practice in Danang. This experience is a chance for them to apply their theoretical knowledge and gain valuable practical skills in a real-world setting.Read more
Located in the heart of Danang, a city renowned for its stunning beaches, rich cultural heritage, and rapid economic growth, Vatel Danang offers a truly unique educational experience.Read more
* Applied ONLY for the intakes of March 2023 & July 2023 at Vatel Ho Chi Minh - Hotel & Tourism Business SchoolRead more
At Vatel Ho Chi Minh - Hotel & Tourism Business SchoolRead more
The First school day of the Cat Year 2023 - Interculturality Marco Polo International Internship. Lecturer: Ms. Chloe - EM of TIA Wellness Resort, My Khe Beach, Danang, Vietnam.Read more
With the motto "Learning goes hand in hand", Vatel always creates conditions for students to participate in practical experiences and learn from experts from 5-star hotels in Hanoi, in order to improve professional skills and practical knowledge.
With the goal of training students to be either good at theoretical knowledge or proficient in skills, Vatel always creates conditions for students to participate in real-life experiences, apply their knowledge into a professional environment.Read more
Vatel Danang students improve their skillsRead more
VATEL - INTERNATIONAL PARTNER OF INTERNATIONAL HOTEL MANAGEMENT PROGRAM RATED AS THE BEST HOTEL SCHOOL IN FRANCE 2022
Vatel Hanoi’s students had the chance to celebrate their graduation at the French Embassy for the first timeRead more
More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.Read more
Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.Read more
The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.Read more
Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
Ms. Nguyen Thuc Thuy Tien - Vatel student has won the Miss Grand International 2021 title, one of the top six major international beauty pageants for women.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more
Each year, students spend from 4 to 6 months doing internships at 5-star hotels in Vietnam and around the world. In the 2020-2021 academic year, the epidemic will not hinder the determination of the Foreign Trade University and Vatel studentsRead more
The results of the efforts, study and training of Vatel students are best demonstrated through comments from hotel managers and customers served by students.Read more
Vatel Hanoi's student have practical experience in "Wine Tasting" event at The Warehouse - No. 46 Ngo Quyen, HanoiRead more